Refund & Return Policy – Bandana Girlieee

At Bandana Girlieee, customer satisfaction is our priority. We take great care in ensuring that every product is checked, packed, and delivered in excellent condition. However, if there is an issue with your order, our Refund & Return Policy is outlined below.

1. Return Eligibility

We only accept returns under the following conditions:

• You received a damaged, defective, or incorrect item
• The issue is reported within 3 days of delivery
• The product is unused, unworn, and in original packaging
• All tags, labels, and accessories (if any) are intact

We do not accept returns for:

• Change of mind after purchase
• Slight color or design variations due to lighting or screen differences
• Items used, washed, or damaged after delivery

2. Return Request Process

To initiate a return, please contact us at:

📞 03092288668
📧 Bandanagirlieee@gmail.com

Please provide:

• Order number
• Clear photos or video of the issue
• Description of the problem

Once your request is reviewed and approved, we will guide you through the return process.

3. Refund Policy

Refunds are issued only after the returned item has been received and inspected.

• Approved refunds will be processed within 5–10 business days
• Refunds will be issued via the original payment method or bank transfer (if applicable)
• Shipping charges (if any) are non-refundable

If the item does not meet return conditions, the refund request may be declined.

4. Exchange Policy

We offer exchanges only for:

• Wrong item sent
• Damaged or defective product

Exchanges depend on stock availability. If the item is not available, you may be offered a refund or store credit.

5. Non-Returnable Items

Certain items cannot be returned or exchanged, including:

• Discounted or sale items
• Accessories used after delivery
• Items without original packaging

6. Shipping Costs for Returns

• If the return is due to our error (wrong or defective item), we will cover return shipping costs
• If the return is due to customer preference (if accepted as exception), the customer will bear shipping charges

7. Order Cancellation

Orders can only be cancelled before dispatch. Once shipped, cancellations are not possible.

8. Policy Updates

Bandana Girlieee reserves the right to update or modify this Refund & Return Policy at any time without prior notice. Changes will be effective immediately once posted on the website.

9. Contact Us

If you have any questions regarding returns or refunds, feel free to contact us:

📞 Phone: 03092288668
📧 Email: Bandanagirlieee@gmail.com
🏷️ Brand: Bandana Girlieee